Refund & Cancellation Policy

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Premium plans

GyDate Premium is optional. Current plans include:

Prices shown in INR (₹) on the website. Android in-app prices may differ slightly as set by Google Play in your region.

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Sign in at gydate.app and open Premium — your plan expires automatically at the end of the paid period.
Do not renew before expiry if you do not want to continue. Each payment is a one-time purchase for the selected period (weekly, monthly, or yearly).
Alternatively, email support@gydate.com from your registered account email with subject "Cancel subscription".

Web Premium does not auto-renew unless you pay again. After your period ends, your account returns to the free tier unless you resubscribe.

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Your subscription will not renew at the end of the current period.
You keep Premium benefits (audio calls, advanced filters, ad-free experience) until that period expires.
After expiry, your account returns to the free tier. Your profile, chats, and data remain unless you delete your account.
You can resubscribe at any time from the app or website.

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GyDate Premium provides immediate digital access. Refunds are limited as follows:

Subscriptions are generally non-refundable once the billing period has started, except where required by applicable law.
We do not provide partial refunds for unused time within an active billing period unless mandated by consumer protection regulations.
If you were charged after cancelling, or charged twice by error, contact us within 14 days with your receipt and registered email — we will investigate and resolve valid billing errors.
Purchases made through Google Play must be requested through Google Play's refund process where eligible; we cannot override Play Store payment decisions.

Nothing in this policy limits your statutory rights under applicable consumer protection laws in India or your country of residence.

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For billing help, email support@gydate.com with your registered email, platform (web or Android), and a description of the issue.